Privacy Policy
Last updated: [Date]
Who we are
webtunning.com ("we", "us") provides website performance and SEO consulting. This policy explains what personal information we collect through this website, why we collect it, and your rights. The person responsible for your data is [Your full name / business name], [City, State, Country], contactable at hello@webtunning.com.
What we collect
Information you give us: when you use our contact form or email us, we collect your name, email address, website address, and any message you send.
Information collected automatically: [If you use analytics, describe it here, e.g. "We use privacy-friendly analytics that record page views and general location without using cookies or identifying you personally." If you use no analytics, say: "We do not use analytics or tracking cookies on this website."]
How we use it
We use your information only to:
- Reply to your enquiry and provide the audit or service you request
- Send quotes, invoices and project updates
- Improve our website and services
- Meet legal and accounting obligations
We do not sell your personal information. We will not send you marketing emails unless you have asked for them or we have another lawful basis, and you can opt out at any time.
Legal basis
Where the GDPR applies, we process your data to respond to your request and take steps toward a contract (contract or pre-contract), to meet legal obligations, and for our legitimate interest in running and improving our business. Where India's Digital Personal Data Protection Act, 2023 applies, we process data based on the consent you give when you submit a form, and for legitimate uses permitted by the Act.
Who we share it with
We share data only with service providers needed to run the site and business, such as:
- Form processing: [Formspree]
- Website hosting: [Cloudflare / Netlify / your host]
- Email provider: [Google Workspace / Zoho / your provider]
- Payment processor, if applicable: [Razorpay / Stripe / PayPal]
These providers may process data outside your country. We may also disclose information if required by law.
Client website access
If you hire us, you may give us access to your website, hosting, Google Search Console or Analytics. We use that access only to deliver the agreed work, keep credentials secure, and ask you to remove our access when the project ends. We take a backup before making changes.
How long we keep it
Enquiries that don't become projects are kept for up to [12 months]. Client records and invoices are kept for as long as the law requires for accounting and tax purposes, then deleted.
Security
We take reasonable steps to protect your information, including secure hosting, access controls and encrypted connections (HTTPS). No system is completely secure, so we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have the right to access your data, correct it, delete it, withdraw consent, object to or restrict processing, and complain to a regulator. To use any of these rights, email hello@webtunning.com. We will respond within a reasonable time, and within 30 days where the GDPR applies.
Cookies
[If none: "This website does not use cookies that track you." If you add analytics, ads or embedded content, list them here and add a cookie banner where required.]
Children
Our services are for businesses and are not directed at children. We do not knowingly collect data from anyone under 18.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact
Questions about this policy? Email hello@webtunning.com.